Your Privacy at mwgbet
How We Collect, Use & Protect Your Data

1. Introduction

mwgbet is committed to protecting the privacy and personal data of every player who uses our platform. We understand that Filipino players trust us with sensitive information — from government-issued IDs submitted during KYC verification to financial details used for GCash and PayMaya transactions — and we take that responsibility seriously.

This Policy applies to all personal data collected through the mwgbet website, mobile platform, customer support channels, and any other services we operate (collectively, the "Platform"). It covers players based in the Philippines and is designed to be consistent with applicable Philippine data protection law, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which form part of your overall agreement with mwgbet.

2. Personal Data We Collect

mwgbet collects the following categories of personal data, depending on how you interact with our Platform:

Category	Examples	Purpose
Identity Data	Full name, date of birth, nationality, government ID number	Account registration, KYC verification, age verification (21+)
Contact Data	Email address, mobile number, home address (Metro Manila, Cebu, Davao, etc.)	Account communication, support, transaction notifications
Financial Data	GCash number, PayMaya account, BDO/BPI/Metrobank account details, transaction history	Processing deposits and withdrawals in PHP, fraud prevention
Gaming Data	Game history, wager amounts, win/loss records, session duration	Platform operation, responsible gaming monitoring, dispute resolution
Technical Data	IP address, device type, browser, operating system, login timestamps	Security, fraud detection, platform optimization
Usage Data	Pages visited, features used, click patterns, session duration	Platform improvement, personalization, analytics
Communications Data	Support chat transcripts, email correspondence, feedback submissions	Customer support, quality assurance, dispute resolution

3. How We Collect Your Data

mwgbet collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud and risk data from security partners; payment confirmation data from GCash, PayMaya, BDO, BPI, and Metrobank.
• Publicly available sources: In limited circumstances, we may supplement your data with information from publicly available sources to assist with fraud prevention or regulatory compliance.

4. How We Use Your Personal Data

mwgbet uses your personal data for the following purposes:

• Account management: Creating, maintaining, and securing your mwgbet player account, including verifying your identity and confirming that you meet the 21+ age requirement.
• Transaction processing: Processing deposits and withdrawals in Philippine Peso via GCash, PayMaya, BDO, BPI, and Metrobank; maintaining accurate financial records.
• Platform operation: Delivering games, processing wagers, calculating results, and maintaining the integrity of the mwgbet gaming environment.
• Legal and regulatory compliance: Meeting our obligations under Philippine law, including anti-money-laundering (AML) requirements, KYC obligations, and any applicable PAGCOR regulatory requirements.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, unauthorized account access, and other security threats.
• Responsible gaming: Monitoring gaming patterns to identify potential problem gambling behavior and providing appropriate interventions, including self-exclusion tools and deposit limit enforcement.
• Customer support: Responding to your inquiries, resolving disputes, and improving our support services.
• Marketing communications: Sending you promotional offers, bonus notifications, and platform updates — but only where you have given your consent or where we have a legitimate interest to do so. You may opt out at any time.
• Platform improvement: Analyzing usage patterns to improve the mwgbet platform, fix bugs, and develop new features.

5. Legal Basis for Processing

mwgbet processes your personal data on the following legal grounds, consistent with the Data Privacy Act of 2012 (RA 10173):

• Contractual necessity: Processing required to fulfill our obligations to you under the Terms & Conditions, including account management and transaction processing.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including AML obligations and KYC requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and improving our services, where these interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have given explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Sharing Your Personal Data

mwgbet does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients, strictly as necessary to operate the Platform and comply with our legal obligations:

• Payment service providers: GCash, PayMaya, BDO, BPI, and Metrobank, for the purpose of processing your deposits and withdrawals in Philippine Peso.
• KYC and identity verification providers: Third-party services that assist us in verifying your identity and age (21+) as required by applicable regulations.
• Fraud prevention and security partners: Services that help us detect and prevent fraudulent activity, money laundering, and unauthorized account access.
• IT and platform infrastructure providers: Cloud hosting, database, and technical service providers who process data on our behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: Where required by Philippine law, court order, or regulatory directive — including PAGCOR and the Anti-Money Laundering Council (AMLC) where applicable.
• Professional advisors: Lawyers, auditors, and accountants where necessary for legal, compliance, or financial purposes, subject to professional confidentiality obligations.

7. Cookies & Tracking Technologies

mwgbet uses cookies and similar tracking technologies (including web beacons and local storage) to enhance your experience on the Platform. The following types of cookies are used:

Cookie Type	Purpose	Can Be Disabled?
Strictly Necessary	Essential for the Platform to function — login sessions, security tokens, load balancing	No — required for basic operation
Functional	Remember your preferences — language, game settings, display options	Yes — via cookie settings
Analytics	Understand how players use the Platform — page views, session duration, feature usage	Yes — via cookie settings
Marketing	Deliver relevant promotional content and measure campaign effectiveness	Yes — requires explicit consent

You can manage your cookie preferences through your browser settings or through the cookie preference center available on the mwgbet Platform. Please note that disabling certain cookies may affect the functionality of the Platform.

8. Data Security

mwgbet implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:

• SSL/TLS encryption for all data transmitted between your device and the Platform.
• AES-256 encryption for sensitive data stored in our databases.
• Two-factor authentication (2FA) available for all player accounts.
• Access controls ensuring that only authorized personnel can access personal data, on a need-to-know basis.
• Regular security audits and penetration testing of the Platform infrastructure.
• PCI-compliant payment processing for all financial transactions.
• Intrusion detection systems and real-time monitoring for suspicious activity.

While mwgbet takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are also responsible for maintaining the security of your own account credentials. Enable 2FA and never share your password with anyone.

9. Data Retention

mwgbet retains your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine law and regulatory obligations. Specific retention periods include:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years after account closure, as required by AML regulations.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, in compliance with applicable financial record-keeping requirements.
• Gaming history: Retained for the duration of your account and for a period of three (3) years after account closure for dispute resolution purposes.
• Support communications: Retained for two (2) years from the date of the last interaction, for quality assurance and dispute resolution.
• Marketing data: Retained until you withdraw consent or opt out of marketing communications, whichever occurs first.

Once the applicable retention period has expired, personal data is securely deleted or anonymized so that it can no longer be linked to you as an individual.

10. Your Data Rights

Under the Data Privacy Act of 2012 (RA 10173) and its implementing rules, you have the following rights with respect to your personal data held by mwgbet:

• Right to be informed: The right to know what personal data we collect, how we use it, and with whom we share it — as described in this Policy.
• Right of access: The right to request a copy of the personal data we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data we hold about you.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller where technically feasible.
• Right to withdraw consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

11. Children and Minors

mwgbet is strictly an adult gaming platform. Our services are available only to individuals who are at least 21 years of age, consistent with Philippine law governing casino-style gambling. We do not knowingly collect personal data from anyone under the age of 21.

All new accounts are subject to age verification as part of our KYC process. If we discover that personal data has been collected from a person under 21 years of age, we will immediately suspend the account, void any transactions, and delete the associated personal data as required by law.

12. Third-Party Links

The mwgbet Platform may contain references to third-party payment services such as GCash and PayMaya. When you interact with these third-party services, you are subject to their own privacy policies and terms of service. mwgbet is not responsible for the privacy practices of third-party services and encourages you to review their privacy policies before providing any personal data to them.

This Policy applies solely to data collected and processed by mwgbet through our own Platform and services.

13. Updates to This Privacy Policy

mwgbet reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will notify you by:

• Posting the updated Policy on the Platform with a revised effective date;
• Sending a notification to the email address associated with your account; and/or
• Displaying a prominent notice on the Platform when you next log in.

Your continued use of the mwgbet Platform after the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you must discontinue use of the Platform and may request account closure by contacting our support team.

The current version of this Privacy Policy is effective as of January 1, 2026 and supersedes all previous versions.

14. Contact Us & Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the way mwgbet handles your personal data, please contact our Data Privacy Officer: